Customer Experience became one of the main differentiators to set your organisation apart from the competition. However, many companies struggle to deliver even acceptable results in this area. It is time to improve. Niels Brabandt interviews the international Customer Experience Expert Nienke Bloem.
Your guest: Nienke Bloem / nienke@nienkebloem.nl
Your host: Niels Brabandt / NB@NB-Networks.com
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